Service Offers from Haynes Ford

Every Ford Service now comes with free Ford Service Assistance* - valid from the date of service until your next service is due and if you break down you will entitled to the following:

  • Friendly, skilled roadside help both in the UK and Europe
  • Assistance if you breakdown at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car cannot be repaired on the spot
  • Recovery including caravans and trailers

*Available with Ford Scheduled Services and Haynes Seasonal and Seasonal Plus Services only.

How Does It Work?

  • If your vehicle breaks down, simply call us and we’ll get someone out to you as fast as we can.
  • If we’re unable to fix the problem there and then, we can help you in other ways such as providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers.
  • If you break down in Europe and we’re unable to fix your vehicle, we can arrange for it to be sent to one UK address (for example: home, work, or a Ford dealer). Ford Service Assistance is available 24 hours a day, all year round, with just one phone call, wherever you are in Europe.
  • Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service for 12 months, or until the next service is due, whichever comes first. Includes European service for Roadside Assistance and Repair and towing to a Ford dealer - see Ford's terms and conditions here for countries covered. Ford Roadside Assistance applies to the serviced vehicle only.