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Ford Roadside Assistance

Breakdown Recovery Service – Year-Round Cover with Haynes Ford



At Haynes Ford, we’re proud to offer Ford Assistance – a comprehensive roadside rescue, repair, and recovery service available 365 days a year, across the UK and Europe.

Whether you're at home or on the road, Ford Assistance is here to help – and when you choose Haynes Ford, you get even more peace of mind:

  • New Ford Vehicles: Enjoy 12 months of free Ford Assistance from the date of registration.
  • Approved Used Fords: Benefit from 24 months of complimentary cover.
  • Scheduled Servicing at Haynes Ford: When you book your scheduled service with us, we’ll extend your Ford Assistance cover by 12 or 24 months for free – depending on your vehicle’s service interval.

This means you can drive with confidence, knowing that Haynes Ford and Ford Assistance have you covered – wherever your journey takes you.

FORD ROADSIDE ASSISTANCE

Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us.


✅ REPLACEMENT VEHICLE

We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired

 RAIL TRAVEL

If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.

✅ AIR FARE

If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.

HOTEL EXPENSES

We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.

 VEHICLE REPATRIATION

If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicl

 LOAD CONTINUATION

We’ll provide a load continuation service to a single destination for perishable goods.

 Local market specific phone number

WHAT TO DO IF YOUR VEHICLE BREAKS DOWN


Just call Ford Assistance and we’ll get someone to you as fast as we can.

  • In the UK call: 0800 111234 or 020 3564 4444
  • In Europe call: 00800 88776611 or +33 426 298781

If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle

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