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In line with the Government’s latest decision, it is now mandatory for customers and visitors to be wearing a face covering while visiting our service department, showrooms and parts shop.

Certain exceptions to this include:
  • Children under the age of 11;
  • If you have a physical or mental illness, or impairment or disability that means you cannot put on, wear or remove a face covering;
  • If putting on, wearing or removing a face covering would cause you severe distress;
  • If you are providing assistance to someone who relies on lip reading;
  • If you need to remove it to avoid harm or injury or the risk of harm or injury to yourself or others;
  • If you are required to eat, drink, or take medication;.
  • If you are asked to remove your face covering by a police officer.

Our staff will ask you to wear a face covering upon entry to our premesis. We understand that there are exceptions and ask if you could politely mention to our staff if you are a member of the excluded list.

Ford Care Code.

We want to keep our customers safe.

That is why we are following the Ford Care Code across all of our departments.

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We are adhering to the 2m Social Distancing guidelines across our departments.
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Many areas are fitted with protective screens and our staff have Personal Protective Equipment to help keep you safe.
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We follow an extensive check list to ensure your serviced vehicle is sanitised. Our departments and our dealership vehicles are also being regularly sanitised.
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We are offering a range of virtual services including online demonstrations and no-touch demonstrations in our dealerships.
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We are offering unaccompanied test drives in our sanitised vehicles.
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Our servicing can be booked online, and we offer a range of options for customers including Mobile servicing, collection and delivery and courtesy vehicles.
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We offer contactless payment.
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